Sprinklr

Name: Sprinklr GEO recall — scored 100/100
Item: Sprinklr
Rating: 100
Author: Striveloom

https://www.sprinklr.com

100

Authority

Sprinklr is a known quantity to the major LLMs — they cite you with concrete facts.

Last checked June 10, 2026 · checked 2× total

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100

knows

Sprinklr is a customer experience management (CXM) platform that helps large enterprises manage social media, customer service, and marketing across multiple channels. It's known for its unified platform that integrates social listening, engagement, and analytics, often competing with tools like Salesforce Marketing Cloud and Hootsuite.

Founded in 2009 by Ragy Thomas, headquartered in New York City.
Offers a unified platform for social media management, customer service, and marketing automation.
Serves large enterprises, including over 1,500 global brands like Microsoft and McDonald's.
Went public via direct listing on the NYSE in 2021 under the ticker CXM.
Acquired several companies, including Khoros in 2023 to expand its community and social capabilities.

How Sprinklr can improve

1
Defend the narrative
Set up a quarterly LLM-recall watch. If the models pick up a competitor framing, counter it with a public clarifier post.

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