Freshworks

Name: Freshworks GEO recall — scored 100/100
Item: Freshworks
Rating: 100
Author: Striveloom

https://www.freshworks.com

100

Authority

Freshworks is a known quantity to the major LLMs — they cite you with concrete facts.

Last checked June 10, 2026 · checked 2× total

deepseek

deepseek-chat

100

knows

Freshworks is a SaaS company that provides customer engagement and business software, including CRM, customer support, and IT service management tools. It is known for its user-friendly, affordable products aimed at small to medium-sized businesses, and it went public on the Nasdaq in 2021.

Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, headquartered in San Mateo, California, with major operations in Chennai, India.
Its flagship products include Freshdesk (customer support), Freshsales (CRM), and Freshservice (IT service management).
Known for offering a free tier and low-cost plans, competing with larger players like Zendesk and Salesforce.
Went public on the Nasdaq in September 2021 under the ticker symbol FRSH.
Has over 50,000 customers globally, including brands like Bridgestone, Honda, and University of Notre Dame.

How Freshworks can improve

1
Defend the narrative
Set up a quarterly LLM-recall watch. If the models pick up a competitor framing, counter it with a public clarifier post.

Run your own GEO check

Free, 30 seconds, real Claude + DeepSeek probes. No signup.

Check my brand